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Member Handbook

Below is the MedStar Family Choice handbook that all members receive when they enroll into MedStar Family Choice. This handbook provides detailed benefit information, as well as information on MedStar Family Choice policies and procedures.

Revised July 2009.

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I. Enrollee Rights and Responsibilities

II. Benefits and Services

III. Information on Providers

IV. Special Services

V. Getting into Care

VI. Mental Health Services

VII. Grievances, and Appeals
VIII. Changing MCOs
IX. Advance Directives

This page was last updated on 07/14/10

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MedStar Family Choice  |  8094 Sandpiper Circle, Suite O  |  Baltimore, MD 21236  |  1-888-404-3549