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Contact Us

Please contact MedStar Family Choice if you have any questions or concerns about the services we provide.

Members

If you are already a MedStar Family Choice member and have any questions, please call our Member Services Center toll free at 1-888-404-3549, Monday to Friday, from 8:30 a.m. to 5:00 p.m. Please call during normal business hours to have your issues addressed. You may leave us a non-urgent message after hours. Calls received after normal business hours will be returned the next business day.

If you need to contact our Care Managment Department, please call 410-933-2200 or 1-800-905-1722. We are available Monday-Friday 8:30am-5pm. Any voice messages received after hours will be addressed during the next business day.

Interested in Joining?

If you are potential member interested in enrolling in MedStar Family Choice, please call the HealthChoice Enrollment Line at 1-800-977-7388.

Providers

Whether you are already a provider or would like to become a provider with MedStar Family Choice, please call Provider Relations at 410-933-3069 , Monday to Friday, from 8:30 am to 5 pm. Any calls received after business hours will be returned the next business day.

If you would like to reach Care Management, please call 410-933-2200 or 1-800-905-1722 Monday-Friday 8:30am to 5pm. Our Case/Disease Management fax number is 410-933-2274. Our Outreach Department fax number is 410-933-2264. Any voice messages or faxes received after hours will be addressed during the next business day.

This page was last updated on 08/13/08

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MedStar Family Choice  |  8094 Sandpiper Circle, Suite O  |  Baltimore, MD 21236  |  1-888-404-3549